Terms of Service

These Terms of Service (“Terms”) govern your use of the CalmPaw Coach website and products (“Services”). By purchasing or accessing any CalmPaw Coach material, you agree to these Terms.

1. Nature of the service

CalmPaw Coach provides digital dog training plans and related educational content. The material is for general information and education only and is not a substitute for in-person training, veterinary advice or emergency care.

2. No veterinary or emergency advice

CalmPaw Coach does not provide veterinary services, diagnosis or medical treatment. If you have concerns about your dog’s physical or mental health, behavior that may be dangerous, or an emergency situation, you must contact a licensed veterinarian or local emergency service.

3. Digital products and access

All programs and packs are digital products. After successful payment you gain access to downloadable or viewable material. You are responsible for storing your files and keeping your login credentials safe.

4. Personal use only

Purchases are for your personal household use only. You may not resell, redistribute, publish or share CalmPaw Coach material as your own product or as part of a paid service.

5. User responsibility

You are responsible for:

• Assessing whether an exercise is appropriate and safe for your dog.
• Supervising interactions between your dog and people or other animals.
• Complying with local laws, leash regulations and building rules.

If any suggested step seems unsafe for your dog or environment, you should stop and seek local professional advice.

6. Payments and refunds

Payments are processed by third-party payment providers. By submitting payment information, you agree to their terms and policies. Our refund policy is described on the Refund Policy page and is part of these Terms.

7. Disclaimer of warranties

CalmPaw Coach is provided “as is” without any guarantees of specific results. Every dog and household is different; we cannot promise that a particular outcome will be achieved within a specific timeframe.

8. Limitation of liability

To the maximum extent permitted by law, CalmPaw Coach and its operators are not liable for any indirect, incidental, special or consequential damages arising from the use or inability to use the Services, even if advised of the possibility of such damages.

9. Changes to the Services

We may update, improve or discontinue parts of the website or specific products at any time. If you have purchased a digital product, we aim to keep access available for a reasonable period and may occasionally update the material.

10. Changes to these Terms

We may update these Terms from time to time. The date of the latest version will be shown on this page. By continuing to use the Services after changes take effect, you accept the updated Terms.

11. Contact

If you have questions about these Terms, please contact: support@calmpawcoach.com.